Blog

Practical guides for clinic front desks in India: appointments, WhatsApp and doctor schedules.

Archster Health clinic operations

What to do when a doctor can't make it: a front desk checklist

A doctor is held up or out for the day. A calm, step-by-step checklist for rebooking patients without a wall of phone calls.

· 3 min read

WhatsApp appointment booking for clinics in India: how it works and what to look for

Patients already message clinics on WhatsApp. Here is what a booking conversation needs, the ways clinics run it, and what to check in a tool.

· 3 min read

Doctor availability explained: weekly hours, breaks, daily limits and one-day exceptions

How to describe a doctor's real day to your booking system so patients only see times that work, including days that differ from the usual.

· 3 min read